Shifts Support
A question, a bug, an idea: email contact@taelyos.com. We usually reply within 3 business days.
To speed things up, include your iPhone model, the app version (at the bottom of Settings) and, if you can, a screenshot. Never send ID documents or bank details: we'll never ask for them.
Common questions
Does Shifts apply for me?
No. Shifts reads the listing, works out what matters and drafts a reply. "Reply" opens WhatsApp or your mail app with the message ready: you're the one who sends it.
How do I add a listing?
From WhatsApp, Mail or Safari, tap Share, then Shifts. It works with a screenshot too. Or, in the app: "New ad", paste the text, then "Read".
The card says "not found".
The listing doesn't give that detail. Shifts would rather say so than guess. The original text is right next to it; if you need to, ask the advertiser.
The travel time or wake-up time looks wrong.
Check your starting point in Settings, under You. Public transport trips come from Transport for NSW and only cover New South Wales. A vague address in the listing also gives a rough trip. If a trip still looks wrong, send us a screenshot.
An offer disappeared.
It was probably set aside by your limits (rate, travel time, day off). Under that day, tap the grey "N dismissed" line, then "Show anyway".
I'm not getting alerts.
On your iPhone: Settings, Notifications, Shifts, then turn on Allow Notifications. The rest of the app works without notifications too.
How much does it cost?
Nothing during the beta. If a subscription comes later, it will go through the App Store, the app will tell you first, and nothing becomes paid unless you choose it.
Does Shifts work outside Sydney?
It's starting in Sydney. The app opens anywhere, but public transport trips are only worked out in New South Wales.
Who sees the listings I share?
Only you. The text goes through an AI model to fill in the card, with your permission, and is never shown to other users. Details in the privacy policy.
How do I delete my account?
In the app's Settings, in two taps: see Delete your account.
Contact us
- contact@taelyos.com
- Reply time
- usually within 3 business days, Sydney time
- Publisher
- Gaétan Forestier (Taelyos), Sydney: see the legal notice